Return Policy

If you're not loving what you got, send it back. Vibrant Threads gives you 14 days from when your order was delivered to send it back for a store credit. We do not issue refunds!!!

Your item must be unused and in the same condition that you received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, smoke, animal hair, etc.. If any of these conditions are present a 50% deduction will be taken off of the store credit for the item(s). 

Items purchased with a 30% discount or more are considered FINAL SALE and cannot be returned.

Several types of goods are exempt from being returned: Home decor, accessories, bodysuits, shorts with liners, swimsuits, flash sale & sale items.

Shipping costs are non-refundable.

TO PROCESS A RETURN:

You must complete the return form found in our RETURN PORTAL linked below before mailing back your items.

https://shopify.com/57190744162/account 

Please include your packing slip with your return. We ask that you wrap all items neatly or place them into the original wrapping. If a final sale item is sent back that amount will be deducted from your store credit. 

If you are shipping back shoes they must be shipped in the ORIGINAL undamaged shoe box. Please ship shoes back in a polymailer or a box, not just the shoe box alone.

Please allow 3-4 business days for us to process your return once we receive it. Once it has been processed, your store credit will be emailed to you. Check your spam folder because sometimes giftcards want to go to spam folders. 

For questions regarding returns please email shopvibrantthreads@gmail.com!